...a healing balm during a difficult time

Dear Diana, Vicki and Jamie,

I found Solace on my iPhone while visiting Maryland a few weeks ago.  I was so happy you were able to get me in right away.  I was received by the front desk warmly and offered a drink.  Diana met me with all smiles, went through my options and went off to prepare my hair color.

In the meanwhile, Vicki stopped by and gave me a lovely hand and arm massage.  Heaven.  The place was buzzing and friendly and happy.  My sister was there waiting for me and she, too, found it to be a warm and lovely place to hang out for a few hours.

Diana gave me an AMAZING haircut and color -- the best I've had in years and years.  Jamie gave me the best shampoo I have ever had, hands down.  What is your secret?  And Vicki did some beautiful work on my eyebrows -- perfect, really.  The whole experience was just wonderful.

What I didn't tell anyone was that our beloved mother had just passed away a few days before, after a long illness.  I was somewhat in shock when I came to your salon.

I only came in because of an upcoming business conference and my hair was in desperate need -- I wasn't looking for a spa day or any kind of real "feel good" experience.

What I found was a lovely team of skilled, kind, professional people.  I will remember that experience and each of you always and I thank you deeply.

It turned out to be a healing balm during a difficult time.

I hope to be able to return when I visit Maryland in the future.  For sure.

Warmest Regards,

P.G.
Santa Barbara, CA