...a healing balm during a difficult time
Dear Diana, Vicki and Jamie,
I found Solace on my iPhone while visiting Maryland a few weeks ago. I was so happy you were able to get me in right away. I was received by the front desk warmly and offered a drink. Diana met me with all smiles, went through my options and went off to prepare my hair color.
In the meanwhile, Vicki stopped by and gave me a lovely hand and arm massage. Heaven. The place was buzzing and friendly and happy. My sister was there waiting for me and she, too, found it to be a warm and lovely place to hang out for a few hours.
Diana gave me an AMAZING haircut and color -- the best I've had in years and years. Jamie gave me the best shampoo I have ever had, hands down. What is your secret? And Vicki did some beautiful work on my eyebrows -- perfect, really. The whole experience was just wonderful.
What I didn't tell anyone was that our beloved mother had just passed away a few days before, after a long illness. I was somewhat in shock when I came to your salon.
I only came in because of an upcoming business conference and my hair was in desperate need -- I wasn't looking for a spa day or any kind of real "feel good" experience.
What I found was a lovely team of skilled, kind, professional people. I will remember that experience and each of you always and I thank you deeply.
It turned out to be a healing balm during a difficult time.
I hope to be able to return when I visit Maryland in the future. For sure.
Santa Barbara, CA